u/Unusual-Option-6662

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Irontech 165T with head s40 & WM170H with MMX H01

Irontech 165T with head s40 & WM170H with MMX H01

My sales rep says my doll is stuck in US Customs, and offers no way to investigate the situation. Who has experienced a similar delay in the delivery process?

I ordered a 155J (body only) direct from IL Doll in March. I approved factory videos on 3/30. IL Doll said the shipment arrived at US Customs LAX on 4/8, six weeks ago. I’ve asked for an update every week or so, and the IL Doll said it was the freight forwarders responsibility, and that if there were fees due, the forwarder would pay it.

My messages to IL Doll have become more demanding, as I’m worried the doll will be returned to China, or get deformed due to improper storage. IL Doll sent me screenshots of some kind of status, but they don’t mean much to me.

Anyone have any advice? I can’t figure out how to ask Customs about it, IL Doll hasn’t told me the name of the forwarder, and hasn’t responded in a couple days.

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SM155M with head 79

SM155M with head 79

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Irontech 165T with Funwest 054s

Irontech 165T with Funwest 054s

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Irontech 165T with head T1

Irontech 165T with head T1

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SM155M with head 60

SM155M with head 60

WM170H with head 432

WM170H with head 432

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Irontech 165T with head T1

Irontech 165T with head T1

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Irontech 165T with head s37 & WM170H with head 432

Irontech 165T with head s37 & WM170H with head 432

Irontech 165T with head s40

See the long video on Erome

Irontech 165T with head s40

Irontech 165T and head s40