
Keon 2 Production and Shipping Update
Hello everyone,
Keon 2 production has started as communicated but we want to be transparent with what's happening. Before any unit is approved for shipping, our team puts them through extensive testing and validation. During that process, we caught a small fastening component that wasn’t meeting the quality we set for Keon 2. This is why we’ve made the call to replace that component to the required specification.
This means we will not meet the previously communicated end of August 2026 shipping window.
We don’t want to replace one estimated timeline with another until the new component has been tested and validated. We'll send an update next week Friday, September 4th, 2026, either with a confirmed new shipping window or on where validation stands.
We know this isn’t the update you wanted to hear, and we are sincerely sorry for the additional wait. We’d rather take more time now than ship you a Keon 2 that doesn’t meet the standard we designed it to meet. If you have a Priority preorder, you remain in the first shipping batch, in the same order you are currently scheduled.
When it comes to Keon 2, we won't compromise on quality.
If you have questions about your order, or just want to talk through what works best for you, reach out to our Customer Support team at info@kiiroo.com or through our contact form, and we’ll help you personally.
Thank you for your patience, your understanding, and for sticking with us.